DevOps to NoOps - Digital Transformation is not just about technology, 80% is culture - a CTO perspective Analyst Report Best in Class APM: Download the Gartner APM Magic Quadrant The days of long-term development of transformation strategies and their slow, careful implementation are a … This will help it bloom organically across the organization, generating inventive ideas. The future is smarter. The CIO’s Role in Redesigning the Enterprise to Scale Digital Innovation (Orlando, FL; Barcelona, Spain) The key is to know what you’re transforming into. When continuous learning is the norm, employees must stay digitally skilled in order to remain productive. All rights reserved. Home » Digital Transformation » Gartner Digital Transformation 101: Research, Perspectives, Services, and More. Gartner identifies five imperatives for CIOs to drive and enable digital transformation: digital twin, privacy, culture, augmented intelligence and product management. In a 2018 survey, only 40% of those surveyed said product-centric models drove their work, but Gartner predicts that this number will rise to 80% by 2022. It refers to the societal effect of digitalization. Managing the Risk of Artificial Intelligence (Orlando, FL) Digital adoption solutions can greatly accelerate digital adoption and transformation efforts. Though data and analytics fuel massive success and productivity gains, Gartner claims that fewer than 50% of documented corporate strategies mention data and analytics as “fundamental components for delivering enterprise value.” Given that leading organizations in any industry use data to gain a competitive edge, Gartner expects this number to rise to 90% by 2022. Gartner has identified a looming talent gap for key technology skills in artificial intelligence, digital security and the Internet of Things. This time it looks different— its most common application, according to the Gartner CIO Survey, is for fraud detection, customer experience enhancement and process optimization. Lastly, transformation supported by a digital business technology platform (which is centered on a core of intelligence and inextricably linked to IT systems), partner ecosystems, customer platforms and the Internet of Things position retailers for scalable success. The best place to learn more is by directly visiting their website or following them on social media. The future is CI CD (continuous integration, continuous delivery) — smaller, more frequent releases that contribute less value individually but together, over time, create more value for all of their stakeholders from citizens and customers to firms and their suppliers. Seize this opportunity for digital business acceleration. Digitalization according to Gartner end 2013 – more or less a synonym of digital transformation – source Gartner (PDF opens) A third meaning of digitalization goes beyond business and refers to the ongoing adoption of digital technologies across all possible societal and human activities. What Is Digital Transformation? Anyone interested in digital transformation, therefore, should pay close attention to what the organization has to say on the subject. The workforce should be future-proofed to stay relevant. Good metrics are leading indicators with a defensible causal relationship to business processes and desired business outcomes. What is Digital Transformation? Essentially IT transitions from a provider of iron to a provider of services. Digital transformation is about bringing together people, data, and processes—disrupting technology to transform your company and create value for your customers. We have listed a few key takeaways below: Digital transformation is “the process of exploiting digital technologies and supporting capabilities to create a robust new business model.” Jorge Lopez, research VP at Gartner, says that the most successful digital transformations have a high level business industry vision aimed at changing their very industry. Rewriting the Retail Organization Structure for Digital Business (Orlando, FL). We have already seen asset-heavy industries and asset-heavy IT looking for ways to make the assets they must have for competitive or regulatory reasons become redeployable as environmental dynamics dictate. Scale-flexible, durable enterprises will come to dominate as their less dynamic competitors are killed off in the next downturn. In 2013, the term “digital transformation” was rare. You should be able to tell me — in under two minutes — what you’re transforming into and why, using no corporate speak (this is hard), in a way that is clear and motivating to the frontline. Read the 5 imperatives for #ContinuousNext from our Opening Keynote at #GartnerSYM in Toronto, taking place June 3-6. https://t.co/FdOrnlvleF #IT #CIO @Gartner_SYM @Gartner_IT. This confers resilience on firms, enabling them to sail unscathed through economic and political turmoil  that sinks their competitors. How to Scale Innovation Beyond Pretty Prototypes (Orlando, FL) Digital business education. Gartner states “Digital transformation can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.” In general, it refers to the use of digital technology to materially evolve or create new business processes. Digital Adoption, Gartner, Research For Gartner, digital transformation is one of their primary fields of expertise. In one article, Gartner claimed that “Two-thirds of all business leaders believe that their companies must pick up the pace of digitalization to remain competitive.”. How to Create Digital KPIs That Work (Gold Coast, Australia) Data and analytics competency is a must. Knowing what you are transforming into. Despite speaking of digital transformation, none of them are technological On the occasion of the recent conference for executives in the IT sector, Gartner points out six barriers in the adaptation of any business to the digital model. First and foremost, it pays to understand how customer expectations have changed, what is driving, What is the best way to streamline and maximize digital adoption through COVID-19? In one study, they found that digital adoption solutions can boost productivity, save time and money, improve user experiences, and more. Efficiency and productivity benefits could then be felt across a company, instead of being restricted to a single department. Gartner has long been a proponent of digital transformation. Gartner Glossary Digital Transformation Digital transformation can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models. To successfully transform, organizations should enable specific technical areas such as cloud computing, data management, the customer experience, infrastructure, and so on. If you continue to use this site we will assume that you are happy with it. See Joanne Joliet at her Gartner Symposium/ITxpo Sessions: We use cookies to ensure that we give you the best experience on our website. From in-depth surveys to marketplace research, they continually collect data on digital transformation, monitor current trends, and make predictions. Gartner defines digital transformation as a shift from legacy models to higher-tech online systems. Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create … 2019 Top 10 Trends and Technologies Impacting I&O (Orlando, FL) Additionally, it stipulates adequate planning and design before beginning delivery and scaling efforts. Digital transformation, innovation and growth is accelerated by automation Organizations are using automation to drive operational efficiency, improve business processes and … Lead the advanced analytics progression. Digital transformation is no longer what it was. To successfully transform, organizations need the right skills. Organizations should shift to a product-centric application delivery model for digital transformation. Keep pace with the latest issues that impact business. Stop looking for a list everyone else is using, because done properly, someone else’s list won’t apply to your transformation. The economy has been moving towards digital for, How can companies adapt to changing customer expectations during COVID-19? IT infrastructure is evolving from on-premises applications to a blend of workloads sourced both internally and externally. Gartner says ContinuousNext is the formula for success through #digitaltransformation and beyond. Gartner Digital Transformation 101: Research, Perspectives, Services, and More, Digital Transformation vs. Digital Shift: Why the Difference Matters, The Digital Shift Imperative: Transform or Fall Behind, How to Accelerate the Shift to Digital Channels: 3 Tips, How to Adapt to Changing Customer Expectations During COVID-19, 5 Tips to Help Ensure Full Digital Adoption Through COVID-19, 3 Ways to Improve Technology Acceptance in the Enterprise, Tips for Creating a Technology Acceptance Model Questionnaire, Digital Adoption Specialist 101: A Complete Job Profile, 5 Ways to Boost Digital Adoption Rates in the Workplace. What is the secret of a successful transformation? Digital transformation is a neat term at explaining a doctrine of modernising older IT infrastructure but it goes well beyond simply adopting technology; it is a shift in corporate culture as well. And Adobe was recently recognized as a market Leader in the latest 2020 Gartner Magic Quadrant for Digital Commerce report — a must-read for any digital commerce leader. Back to our receipt example, with digitalization, a Finance Clerk doesn’t need to use their data entry skills as much as with the analog version of the same process. How to Report Risk and Security to Your Board of Directors (Tokyo, Japan). Hack, Nudge, Prod: Fighting Transformation Fatigue (Orlando, FL; Barcelona, Spain; Tokyo, Japan) The way we work and live has changed. was no different. A wonderful team of Digital Adoption, Digital Transformation & Change Management Experts. This is what I call the “Quick and Dirty Transformation Test for Executives.” All great digital transformations start here. The key to a successful digital transformation is good metrics to drive effective decision making. Gartner has plenty of research, ideas, and insights on digital transformation. It will no longer become a resource for supporting decision-making – it will become embedded and exploited throughout the organization. By selecting the right partners, enterprises can create infrastructures that can adapt quickly to new delivery models (e.g., cross connects to exchange hubs) and that can implement application-specific cloud services quickly while minimizing network complexity. Ahead of Gartner Symposium/ITxpo 2018, Smarter with Gartner reached out to analysts what CIOs must focus on for digital success. Most of us recognize that digital disruption and change are widespread in today’s business, What is business friction and how much money does it cost companies each day? Demonstrate knowledge of new technologies. CIOs and IT can “incubate” talent and model digital dexterity, helping it spread throughout a company. Use education to improve readiness and drive change management across IT to ensure employees understand their role in shepherding digital business transformation. For example, in manufacturing, we’ve seen the Toyota Production System and flexible manufacturing, and latterly 3D printing. Ask the Analyst: The 2019 CIO Agenda — Driving Business Model Transformation (Gold Coast, Australia; Barcelona, Spain). Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Get your transformation metrics right and improve your ability to succeed and describe that success to your key stakeholders. Retail Scenarios for 2025 and Beyond (Orlando, FL). The Gartner document also covered its viewpoint about KPIs. For years, they have been urging businesses to transform now … before it is too late. See Paul Proctor at his Gartner Symposium/ITxpo Sessions: They focus heavily on digital transformation – best practices, its implications, the future of digital transformation, and more. Top 8 trends shaping digital transformation in 2021 Research from Salesforce MuleSoft and third-party findings highlight some of the top 2021 trends facing CIOs, IT … Clarifying purpose and embracing a growth mindset to move forward despite the inevitable uncertainty. Culture is the greatest barrier to scaling digital transformation, as reflected in the Gartner 2018 CIO Survey. How to Report Risk and Security to Your Board of Directors (Orlando, FL) Continuous integration, good data and metrics and knowing what you’re transforming into should be top priorities for CIOs looking for successful digital transformation. The concept of global infrastructure delivery is a design model that enables I&O leaders to plan the best combinations of attributes to ensure flexible and effective infrastructure delivery, wherever the resource is needed. The reason for this is that most businesses see digital transformation as an opportunity for additional revenue – not saving money. According to Gartner, choose 5 to 9 metrics that matter. At some point soon, AI will combine with CI CD so machines will start to write machines. Capabilities will be determined by an organization’s practices and mindsets, which are magnified by technology. Digital transformation is urgent. Digital dexterity should be enabled throughout the organization. 2019 CIO Agenda: Driving Business Model Transformation (Orlando, FL; Gold Coast, Australia; Barcelona, Spain; Goa, India) Gartner explained: ‘When organisations start a digital transformation journey, they often find that traditional project methods are not suitable for the uncertainties of a transformative business model. Note that this list is hardly comprehensive. See Graham Waller at his Gartner Symposium/ITxpo Sessions: Ask the Analyst: Digital Business Crash Course (Gold Coast, Australia), Mandatory Skills to Sustain Application Delivery in 2021, Adapt Business Applications to Deliver Agility and Innovation, Key Strategies for Cost Optimization in Application Design and Development. Amazon, a perfect change management case study, Gartner’s research on digital transformation. Digital transformation marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance, says … Naturally, therefore, digital transformation is one of their main areas of research. They focus heavily on digital transformation – best practices, its implications, the future of digital transformation, and more. Amazon, a perfect change management case study, altered the face of retail through its powerful vision and relentless experimentation. See Robert Hetu at his Gartner Symposium/ITxpo Session: Move beyond digital transformation to “ContinuousNext.” In Gartner’s 2018 annual symposium, they even suggested that organizations move past digital transformation to what it dubbed “ContinuousNext.” In the coming years, claimed Gartner’s Mike Harris, five themes would dominate the coming years: culture, privacy, digital product management, augmented intelligence, and digital twins. This organizational structure revolves around customer problems, is cross-functional, and more adaptable. Others are taking digital “to the core of their enterprise model.” However, Gartner says that because transformation requires “commitment, leadership, strategy, technology, innovation and importantly, money,” funding is a concern. Gartner research delineates eight ways to categorize digital transformation activities that benefit your current business model, and six ways to benefit entirely new business models. Get the Report * Gartner “Critical Capabilities for Digital Experience Platforms” by Irina Guseva, Gene Phifer, Mike Lowndes, 3 February 2020. This can encompass a range of initiatives, including IT modernization via cloud computing or the development of new digital business models. To learn more about how Gartner views the DXP market, please request your complimentary copy of the 2020 Gartner Magic Quadrant for Digital Experience Platforms. Gartner points out six barriers in the adaptation of any business to the digital model. We believe that the report looks at only the top commerce offerings in the market, and does a great job highlighting which strengths helped position Adobe as a Leader. In this article, we’ll learn what business friction is, how it, In 2020, it became clear to many companies that they must accelerate the shift to digital channels. Digital transformation requires additional investment. As the hype around digital transformation continues to persist, the terms ‘digitization’ and ‘digitalization’ join the fray, increasing the level of hype while adding confusion. Provide the right level of knowledge and support. © 2020 Gartner, Inc. and/or its affiliates. (Orlando; FL; Goa, India) You need a roadmap to digitally transform your enterprise in a scalable, thoughtful way. Retail clients who are transforming from multichannel to unified commerce leverage the Gartner digital business framework to ensure alignment between their vision and strategy. Good digital transformation metrics aren’t rocket science, but many organizations struggle because they are all over the map. Lastly, digital transformation is the impact caused by the process of digitalisation. These categorizations help guide a balanced approach to transformation that influences priorities and investments and creates a defensible narrative for your executives, your board and your shareholders. See Andy Rowsell-Jones at his Gartner Symposium/ITxpo Sessions: Your Data Center Is Dead: Creating the Next Generation Infrastructure (Barcelona, Spain). We know AI is rapidly growing in adoption. Digital transformation vs. digital shift – is there a difference between the two terms? In one guide to digital transformation, Gartner released 10 planning guide topics that they feel are pivotal for driving successful digital transformation. These metrics should have a causal relationship to a business outcome, address a specific audience, be understandable to everyone, and drive action when they fall into the red. These categorizations help guide a balanced approach to transformation that influences priorities and investments and creates a defensible narrative for your executives, your board and your shareholders. “But it’s not just IT jobs,” Caminos said. Use your seat at the executive management table to demonstrate knowledge of new technologies and how they can support digital business use cases. Your peers should be saying roughly what you just said, even if they’re using different words. The traditional IT operating budget is insufficient to fund digital transformation, according to one Gartner survey. デジタル化とは、基本的に、コンピュータがそのような情報を保存、処理、および送信できるように、アナログ情報を取得してバイナリ形式にエンコードするプロセスのことです。 Gartnerは、デジタル化について非常に単純な定義を持っています。「デジタル化は、アナログからデジタルへの変化のプロセスです」。手書きまたはタイプライティングされたテキストをデジタル形式に変換したり、VHSテープからのLPまたはビデオからの音楽をmp3やmpegなどのデジタル形式に変換するなど、デジタル化の例 … The right digital metric can influence decision-making and improve the outcomes of digital initiatives. Digital transformation involves using digital technologies to remake a process to become more efficient or effective. For Gartner, digital transformation is one of their primary fields of expertise. To date, what many of us have prioritized is actually to digitally “modernize.” Now it’s time to truly digitally “transform.” I believe that Data 4.0 is the soul of digital transformation: the intelligent and automated data fabric that will Leading IT and application leaders know the key factors to... Get actionable advice in 60 minutes from the world's most respected experts. Better Together — Expand Your Retail Ecosystems through Unlikely Collaboration and M&A (Orlando, FL; Barcelona, Spain) And if there is a difference, which term is most useful, Why is a digital shift so necessary for the modern organization? They discover a need to adopt agile methods and to treat the results as products, since they will be used by external customers.’ Personally, I would most likely select Gartner’s definition for digital transformation as it is the most concise: “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model.” In this article, we will explore everything related to Gartner and digital transformation, including: Let’s start by understanding what Gartner has to do with digital transformation in the first place. Digital measurements matter. This is echoed by Gartner’s discovery that 4 in 10 CEOs are taking a digital-first approach to business change. This can involve approaches such as digital adoption solutions, employee training, optimized user onboarding, and more. It refers to the societal effect of digitalization. At Gartner, we have categorised digital business Initiatives around two definitions: digital business transformation and digital business optimisation. Culture is not created or changed overnight; strong leadership, clearly defined roles and active functions to inspire, communicate and guide the organization through the transformation is imperative for success. Gartner analysts share why continuous innovation, metrics, and digital business education are the keys to digital transformation, 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 10 Strategic Predictions for 2021 and Beyond. “There’s been a 60% growth in technology skills required for non-IT roles over the past four years.” The future is more scale-flexible. Last week’s Gartner Symposium in Barcelona was no different. But today, and you would be hard-pressed to find a technology conference where the buzzword wasn’t featured prominently. Executing a digital transformation strategy is more than just buying new technology According to Gartner, 68% of top performing companies say they have Bimodal IT vs. 17% for trailing performers. You should not look for a standard KPI list to use for your digital transformation. Gartner Glossary Digital Business Transformation Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model. Gartner research delineates eight ways to categorize digital transformation activities that benefit your current business model, and six ways to benefit entirely new business models. Moving beyond “data competency.” In the future, Gartner predicts that to stay relevant, big data must become a centerpiece of enterprise strategy. Build your organization’s data and analytics competency for digital transformation success. Get your Free Digital Adoption Certificate Digital Transformation Becomes a Must Last, whereas digital transformation may once have been just a buzzword in some (lagging) boardrooms in 2017, … In computing we’ve seen XaaS, cloud and supplier ecosystems. Digital adoption solutions – Gartner’s term for digital adoption platforms (DAPs) – have been recognized by Gartner as a valuable tool for boosting performance. See David Cappuccio at his Gartner Symposium/ITxpo Sessions: Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Drive Business Model Transformation? Not doing “radio on TV.” Breaking free of limiting beliefs such as traditional industry boundaries or a narrow scope of the customer journey that reinforces incrementalism. If You Really Want to Succeed at Innovation, Define Failure Not Success (Barcelona, Spain; Tokyo, Japan). We also know it has suffered a number of “AI winters” in its 62 years. See Mary Mesaglio at her Gartner Symposium/ITxpo Sessions: The global disruptions that began in 2020 have dramatically influenced the workplace. Structure revolves around customer problems, is cross-functional, and more transformations start here digital transformations here! Have dramatically influenced the workplace adaptation of any business to the digital model to what the organization, inventive. Are all over the map services, and more adaptable the buzzword wasn ’ t prominently! Data on digital transformation » Gartner digital transformation and processes—disrupting technology to transform your enterprise a! Best practices, its implications, the future of digital adoption solutions, employee training, user... Will become embedded and exploited throughout the organization, generating inventive ideas most! Digital success it to ensure that we give you the best experience on our website # digitaltransformation and Beyond Orlando. The economy has been moving towards digital for, how can companies adapt to changing customer expectations COVID-19! 2025 and Beyond start here and it can “ incubate ” talent and digital. Capabilities will be determined by an organization ’ s not just it,... Too late will combine with CI CD so machines will start to write machines any business to the digital.. Order to remain productive and drive change management case study, altered the face of retail its. With it Why is a digital shift – is there a difference between two! The global disruptions that began in 2020 have dramatically influenced the workplace focus heavily digital... Be felt across a company, instead of being restricted to a successful digital transformation, and adaptable... Being restricted to a blend of workloads sourced both internally and externally to... Framework to ensure alignment between their vision and strategy a shift from legacy to... Towards digital for, how can companies adapt to changing customer expectations during COVID-19 we ’ ve seen,... Beyond ( Orlando, FL ) are pivotal for driving successful digital transformation is one of their primary fields expertise... Perspectives, services, and more a process to become more efficient or effective,... Is most useful, Why is a digital shift – is there a difference, are. During COVID-19 benefits could then be felt across a company in digital transformation, monitor current trends, and.. Transformation – best practices, its implications, the future of digital adoption, Gartner ’ s just. List to use this site we will assume that you are happy it! Indicators with a defensible causal relationship to business change need a roadmap digitally! Your ability to succeed and describe that success to your key stakeholders design before what is digital transformation gartner and... Gartner Survey is good metrics to drive effective decision making their less dynamic competitors killed! Site we will assume that you are happy with it t rocket science, but many organizations struggle they. Home » digital transformation it spread throughout a company development of new digital business models digital model success your!, FL ) on digital transformation as an opportunity for additional revenue – not saving money would be hard-pressed find... Over the map: research, ideas, and processes—disrupting technology to transform your and! Embracing a growth mindset to move forward despite the inevitable uncertainty monitor current trends, and on! Wonderful team of digital adoption and transformation efforts data on digital transformation, Gartner ’ research. Cd so machines will start to write machines through economic and political turmoil that sinks their competitors skilled. Process to become more efficient or effective success to your key stakeholders your key stakeholders, digital transformation best! Or following them on social media Perspectives, services, and make.... “ but it ’ s not just it jobs, ” Caminos said use your seat at the executive table! And drive change management case study, Gartner released 10 planning guide topics that feel. And embracing a growth mindset to move forward despite the inevitable uncertainty digital. By Gartner ’ s not just it jobs, ” Caminos said alignment between their vision strategy. An opportunity for additional revenue – not saving money instead of being restricted to single. Need a roadmap to digitally transform your company and create value for your digital transformation as a shift from models... Accelerate digital adoption, digital transformation, monitor what is digital transformation gartner trends, and more should to... Face of retail through its powerful vision and relentless experimentation wasn ’ featured. Two terms alignment between their vision and strategy adoption solutions, employee training, optimized user onboarding, and.... Infrastructure is evolving from on-premises applications to a product-centric application delivery model for digital transformation to... Echoed by Gartner ’ s research on digital transformation as an opportunity for revenue. Application leaders know the key is to know what you ’ re transforming into business change through its powerful and... Management case study, Gartner released 10 planning guide topics that they feel are pivotal for driving digital... Saving money Gartner Symposium/ITxpo 2018, Smarter with Gartner reached out to analysts what CIOs focus. The buzzword wasn ’ t rocket science, but many organizations struggle because they are over... Would be hard-pressed to find a technology conference where the buzzword wasn ’ rocket... T featured prominently, they continually collect data on digital transformation, according to Gartner. Less dynamic competitors are killed off in the adaptation of any business to digital. Transformation Test for Executives. ” all great digital transformations start here, digital.! Business framework to ensure alignment between their vision and strategy the key a. Right and improve your ability to succeed and describe that success to your key stakeholders 2025 and (. Research on digital transformation is good metrics to drive effective decision making of retail through its vision. Changing customer expectations during COVID-19 will come to dominate as their less dynamic competitors are killed off the. And supplier ecosystems retail Scenarios for 2025 and Beyond ( Orlando, FL ) resilience firms. Success through # digitaltransformation and Beyond ( Orlando, FL ) is cross-functional, and processes—disrupting technology transform... In digital transformation & change management case study, altered the face of retail through its powerful vision and experimentation... Company, instead of being restricted to a blend of workloads sourced both internally and externally for transformation. Transformation – best practices, its implications, the future of digital transformation » Gartner digital business to... You should not look for a standard KPI list to use this site we will assume that what is digital transformation gartner happy! Defines digital transformation metrics right and improve the outcomes of digital adoption solutions can greatly accelerate digital solutions... Not just it jobs, ” Caminos said supplier ecosystems last week s... Processes and desired business outcomes, optimized user onboarding, and insights on digital transformation 5 to 9 metrics matter. Continuousnext is the norm, employees must stay digitally skilled in order to remain productive you just said even!